Last updated: June 2026
Who we are
Watchdog Media (Pty) Limited (“Watchdog Media”, “we”, “us”) is a film production support and creative company based at 17 Howick Drive, Waterfall, Durban, KwaZulu-Natal, South Africa, 3652. We are the responsible party for the personal information described in this policy.
Information we collect
- Contact details you provide through our contact form — your name, email address and the content of your message.
- Project information you choose to share when enquiring about our services.
- Technical data such as anonymised usage analytics, where enabled, to help us improve the site.
How we use it
- To respond to your enquiry and provide the services you ask about.
- To send you a confirmation that we received your message.
- To maintain records of our business correspondence.
We do not sell your personal information, and we do not use it for automated decision-making.
Lawful basis
We process your information on the basis of your consent (given when you submit the contact form) and our legitimate interest in responding to enquiries and running our business.
Sharing
We share information only with trusted service providers who help us operate — for example our email delivery provider — and only to the extent needed to provide the service. They are bound to protect your information.
Retention
We keep enquiry correspondence for as long as needed to address your request and for a reasonable period afterwards for our records, after which it is securely deleted.
Your rights
Under POPIA you may request access to, correction of, or deletion of your personal information, and you may object to its processing. To exercise any of these rights, email us at info@watchdogmedia.co.za.
Contact
Questions about this policy? Write to us at info@watchdogmedia.co.za or call +27 (0)31 123 4567.